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The Burbage SurgeryTel: 01455 634879
Wolvey Surgery Tel: 01455 221331
Sapcote SurgeryTel: 01455 634879
Sharnford SurgeryTel: 01455 634879
IMPORTANT – PLEASE READ
Flu vaccination appointments are now available to book
NOTICE TO PATIENTS REGARDING CORONAVIRUS
We are aware many patients are anxious about the change in guidance from July 19th, and whether they should be wearing a face mask or not. We would like to commit to our continued efforts to safeguard our staff and patients and will be asking for the continued use of masks in all environments at the Practice, including the waiting room, reception, clinical spaces and administrative spaces. May we thank you in advance for your co-operation .
OUR TELEPHONES ARE BUSIER THAN USUAL BUT WE WILL ANSWER YOUR CALL AS SOON AS WE ARE ABLE.
WOLVEY, DISPENSARY HAS NOW RE-OPENDED. DELIVERIES FOR HOUSEBOUND PATIENTS ONLY WILL CONTINUE ON THURSDAY AFTERNOONS. SAPCOTE, AND SHARNFORD SURGERIES REMAIN CLOSED. PLEASE CONTACT BURBAGE SURGERY ON 01455 634879 FOR ENQURIES.
PLEASE ACCEPT OUR APOLOGIES FOR ANY INCONVENIENCE
Patients are no longer able to order your medication via their pharmacy or any nominated 3rd Party unless approved to do so by the Practice.
Repeat prescription request slips may be handed in or posted to the surgery. Your prescription will be ready for you within 10 days. Alternatively, if you supply a stamped addressed envelope, we will forward your prescription to you.
Please mark clearly on your request the items that you require.
It is also possible to request your repeat medication on line, via the link at the top of this page, once you have registered with the practice for on line access.
The facility for requesting a repeat prescription by telephone is available to housebound patients and may be arranged after discussion with one of the doctors, the reception manager or practice manager.
Please only request medication that you require. If you do not require an item please do not order it. Sometimes, your doctor or the hospital may alter your repeat medication. It is important, therefore, that patients should keep no more than one month's supply of medication at any time. All medicines carry expiry dates. If you find that the date on your medication has expired, please dispose of this safely.
You may find that the name of your medication has been altered on your prescription and your repeat slip. If this happens it is most probably that the doctor has changed your medication from the brand name to the chemical (generic) name for that particular drug in accordance with practice policy. There should be no difference in the drug itself and you should not notice any difference. However, should you wish to discuss this with your doctor, please make an appointment in the usual way.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Please allow 10 full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.
Dispensaries are located at the main surgery and at Wolvey Surgery and are for the use of the patients who live in outlying villages only (e.g. Wolvey, Burton Hastings, Sapcote, Sharnford etc.) Any patient who is on the dispensing list and attends the surgery for an appointment can obtain their prescription at that time.
The doctors who take the rural surgeries also take a supply of drugs with them for dispensing at these times. If you are severely disabled and unable to go to a chemist you can apply for the doctors dispensing service. The practice also offers a delivery service for repeat prescriptions. Further details are available from our dispensing staff.
To obtain a repeat prescription from dispensary, please forward your repeat medication request slip to either Burbage or Wolvey. In case of query, please ring the dispenser on 01455 894452 at Burbage or 01455 222052 at Wolvey. Your prescription will be ready within 10 days hours. The pick-up point for the prescriptions can be either at Burbage, Wolvey, Sapcote or Sharnford. This can be arranged with the dispenser. Alternatively, once registered with the practice for on line access, you may request a repeat prescription via our website. Please ensure you have adequate medication at all times. However, should you run out of medication and require your medication urgently, please speak to a dispenser on the above contact numbers.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Please allow 10 days, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
Changes to prescribing for medicines which you can buy over the counter
From April 2019, GPs are no longer routinely providing prescriptions for medications and treatments which can be bought over the counter at pharmacies and supermarkets.
This means that GPs, nurses and pharmacists will not usually prescribe certain medicines for minor health concerns and patients will be asked to purchase them from pharmacies or supermarkets instead.
The changes follow national recommendations from NHS England to encourage people to self-care and to reduce the amount of money the NHS spends on medicines which are available to buy over the counter.
In Leicester, Leicestershire and Rutland, between April 2017 and March 2018, the NHS spent £4.1m on prescriptions for medicines that can be bought from a pharmacy or supermarket. By saving money on items which are readily available, priority can be given to treatments for people with more serious conditions, such as cancer, diabetes and mental health problems.
These changes apply to
These prescriptions also include other common items
People who need medicines to treat a long-term health condition, such as diabetes, or for more complex illnesses, as well as patients on treatments only available on prescription will not be affected by the changes. The changes will also not apply to those who have found that over-the-counter products haven’t helped, or patients who are unable to treat themselves. In all of these cases, prescribers will be able to use their own judgement when deciding whether to issue a prescription.
Dr James Ogle, GP and Clinical Lead for Prescribing at West Leicestershire CCG, said: "The sorts of health conditions these changes apply to include headaches, indigestion, head lice, travel sickness, hay fever, diarrhoea and insect bites and stings.
"Last year the local CCGs carried out a public survey across Leicester, Leicestershire and Rutland, which gave us an understanding of how people would be affected if they had to buy these types of medicines, instead of having them prescribed. Most people told us that they already buy their own medicines to treat minor conditions and are quite willing to do so. 10
"Community pharmacists are best placed to help and advise you regarding suitable treatments for common ailments. The pharmacist will check the medicine is appropriate for you and your health problem and will ask questions to make sure there is no reason why you should not use the medicine.
"However, if people are still worried after speaking to the pharmacist, or their symptoms get worse or persist, they can of course still make an appointment at their GP practice."
We know from the public surveys that there are some people who will find it more difficult to self care or to buy over the counter medication. We want to reassure patients that we recognise that a ‘one size fits all’ approach is not always appropriate and they can always talk to their GP if they have concerns for any reason, because GPs will still be able to prescribe in some situations.
We are now providing more information to help people understand their symptoms and build confidence in treating minor illnesses themselves."
People can access advice on self care at www.westleicestershireccg.nhs.uk/your-health-and-services/you-and-your-medicine/self-care-for-minor-ailments
More information on the changes to prescribing is available at https://www.england.nhs.uk/medicines/over-the-counter-items-which-should-not-routinely-be-prescribed/ or people can speak to their community pharmacist or GP pra