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Noticeboard

NOTICE TO PATIENTS


WE ARE AWARE THAT THERE IS AN INTERMITTENT PROBLEM WITH OUR TELEPHONE SYSTEM.


THE PROBLEM OCCURS AT BUSY TIMES AND RESULTS IN CALLERS BEING CUT OFF WHILST WAITING FOR THEIR CALL TO BE ANSWERED.


THE PROBLEM HAS BEEN REPORTED TO OUR TELEPHONE PROVIDER WHO IS TRYING TO RESOLVE THE PROBLEM.


WE APPRECIATE THAT WHEN THIS HAPPENS IT CAUSES FRUSTRATION FOR WHICH WE SINCERELY APOLOGISE.


WE ARE PRESENTLY LOOKING AT ALTERNATIVE TELEPHONE PROVIDERS SO THAT WE SOURCE A MORE ROBUST SYSTEM


THANK YOU FOR YOUR PATIENCE AND UNDERSTANDING

Home Visits

Doctor's bag 

Home visits are only for those patients whose illness is such that they cannot possibly come to the surgery.  Please see the Leicestershire Local Medical Committee’s guidance on our website that defines appropriate/inappropriate requests. Should a house call be required, please contact the surgery before 10.00 a.m. and request the visit.  The doctor will use his/her discretion as to when he/she will call depending on the workload on that day. In the case of an urgent house call, telephone the surgery and explain the situation to the receptionist who will contact the doctor immediately.

 
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