Burbage Surgery - Emergency Surgery

header

Sunday, May 20, 2012, Good Morning

We respectfully ask patients to use this service for what it is there for Emergencies only. Appointments cannot be made for these surgeries in advance, as this would contradict its purpose. Emergency appointments are available on a Saturday morning up until 17 April 2004. As from 17 April 2004, Saturday morning surgeries will cease and the surgery will be covered by NewDoc based at the George Eliot Hospital. Please telephone the surgery as near as possible to the opening of morning surgery for an emergency appointment. The emergency appointments are booked strictly working one appointment at a time from the start time. It can be very difficult to book one for a later time than the one offered. We thank you for your consideration and cooperation in this matter.

When telephoning for an emergency appointment you will be asked the reason for attending and asked for a contact telephone number by the receptionist. This information is required by our Doctors for all patients requesting an emergency appointment. A contact telephone number is required to ensure that we have up to date contact information on our computer and will assist the Doctor should he/she wish to call you to discuss your condition.

NHS Direct is a 24 hour telephone helpline. The helpline is staffed by nurses who can help reassure you and give you telephone advice and health information. Anyone can ring NHS Direct at any time for health advice.

If you feel that there is something wrong with you or someone you are called about, a NHS Direct nurse will be able to help you and:

- tell you whether the symptoms can be managed safely at home and advise you on what to do to treat yourself or the person you are worried about.

- advise you if you do need to seek further help from a medical professional and direct you to the right service. In an emergency the nurse can also transfer you directly to the ambulance service.

NHS Direct is staffed by experienced nurses who are especially trained to give advice over the phone. They will ask you a series of questions which will help them decide how serious your problem is.

footer